FAQs

We have several payment methods, choose the payment method that suits you most during your order:

• Credit Card (Visa, Maestro or Mastercard)

• MBWAY

• Multibanco (Entity and Reference)

• Paypal

We have several delivery methods:

• UPS 

• DPD Pick-up Point

• MRW

• CTT

• Mstore

Refurbished is equipment in excellent used condition and second-hand. These are devices that have been repossessed or have been displayed in stores and, therefore, do not present any major defects that would compromise their use.

You can find remanufactured items from various brands such as JBL or Harma Kardon in the mstore. All equipment is rigorously tested by our team of experts to ensure optimal functioning.

All remanufactured equipment comes with a warranty of up to 2 years.

• Check if your promotion code is still valid.

• Website discounts may not be cumulative with other promotional offers.

• Promotion codes are not compatible with products in the "Parts and Accessories" and "Outlet" categories.

• Grade A - Open Packaging.

• Grade B - Damaged Packaging.

• Grade C - Without Packaging.

• Grade D - Discontinued.

• Grade E - Remanufactured.

• Grade F - Remanufactured with damage.

• Grade G - Refurbished without Packaging.

• Grade H - Refurbished without packaging and with damage.