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Buying in mstore.pt is simple and safe
Our website complies with the latest security standards available on the market, including:
3D secure - Provides greater levels of security in online purchases, on secure sites (Verified by Visa or Mastercard SecureCode), allowing confirmation that the payment is being made by the cardholder, thus preventing fraud in the use of cards.
PCI DSS Tokenization - Allows you to make new purchases without having to make your sensitive data available again. MSTORE does not store the sensitive data of its customers, and the confidentiality and integrity of this data is ensured through compliance with PCI DSS rules – defined by the main payment card brands – thus protecting the holders of these cards.
We have the following payment methods available:
- Payment with PayPal
By selecting this payment method, you will be redirected to the PayPal website where you must enter the access credentials of your PayPal account to finalize the payment and complete the order. After successful payment you will receive an email with the confirmation of your order.After successful payment you will receive an email with the confirmation of your order.
- Payment by ATM Reference
At the end of the order, after selecting the ATM payment method, we present the data so that you can proceed with the payment of your order through ATM or Homebanking. For your convenience, we also send this data (Entity, Reference and Amount) to your email address. MSTORE will send you a confirmation email, providing you with the necessary data to proceed with the payment of your order.Payment must be made after the order has been placed. You have 24 hours to pay for your order. After this period, if you have not made the respective payment, your order will be automatically canceled.In order to ensure that your order is processed effectively, we advise you to make the payment as soon as possible. The expected delivery date is conditioned by the date on which the payment is made.Refunds for purchases made through ATM reference are made directly to the account associated with the payment.
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Payment by MB Way
MB WAY is a mobile application that dematerializes bank cards and allows you to make purchases, indicating only the mobile phone number and without ever sharing the data of your real cards.
To join, simply select the MB WAY option at the ATM, enter your mobile phone number and set the PIN MB WAY (six digits). Then you must download the app and activate it, entering your mobile number and the PIN MB WAY defined during the membership process. Later you will receive an SMS with an activation code to be entered in the app and the service is immediately available. Security is guaranteed, because there is never any sharing of bank data between the consumer and the merchant. In addition, all operations are validated with the PIN MB WAY, or Touch ID, and purchases have a daily value limit. Additionally, MB WAY does not require top-ups, has no membership costs, and allows the use of a debit card for online purchases. Learn more in mbway.pt
The processing of the order will start only after the successful completion of the payment process in the notification area of your MB WAY app. You will receive an email after payment confirmation.
The refund of purchases made by MB Way will be made directly to the account associated with the respective payment. -
Card Payment
We accept payments with Visa and Mastercard credit cards. At the end of the order, you will be asked for your card details in a totally secure environment, supported by SIBS. All requests for payment authorization will only be processed as long as the security code (CVV2/CVC2) of the respective card is included.
This code can be found on the back of your card as indicated below:
Your card will be charged after confirmation of your order, if the payment centers in question authorize it. Otherwise, your order will not be taken into consideration.
We reserve the right to cancel any order whose validation of payment by this means raises doubts or reservations.If you are unable to make the payment, it may be for one of the following reasons:
- The card has expired. You should check the expiration date of your card.
- The card limit has been reached. You should check with your bank to check if the card has not exceeded the amount allowed to make purchases.
- The data entered is not correct. You must confirm that you have correctly filled in all the required fields.Refunds for purchases made by VISA/Mastercard card will always be made to the card associated with the purchase.